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The player from South Africa requested assistance with withdrawing his winnings from the casino. However, due to a lack of response from the player, the investigation could not proceed, and the complaint was closed at that time. The player was informed that he could reopen the complaint in the future if he chose to resume communication. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Candy Spinz Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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When I tried to cash out my winnings, I discovered that even card withdrawals take between hours to process. Bank transfers are even worse, taking anywhere from 3-5 days to reach my account. The KYC verification process is mandatory before any withdrawal can be processed, which is standard but adds another layer of waiting time.
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Filters work well, but could be more detailed, like on the desktop. Games run without loading times as long as the internet connection is stable. During our casino review test on an iPhone 15 and an iPad, we found that everything worked flawlessly.
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It appears that CandySpinz also offers a good Sports Welcome Package, although they don’t mention it on their homepage. Like the other Welcome Package, this one is for your initial 3 deposits. With it, you can earn a 100% bonus up to €100 on your initial deposit.